Contact Us

CONTACT US

How may we help you? We're here to assist you with any questions or concerns you may have about self-publishing — 24 hours a day, 7 days a week.

 
 
 
 
 
 
 
 
 
 
 

PHONE

Toll Free: +0-800-443-678
Fax: (09) 353-1455

Please do not fax long documents
such as manuscripts.

MAILING ADDRESS

Xlibris LLC

Suite 1A, Level 2
802 Pacific Highway
Gordon NSW 2072

Business Hours

1:00 PM to 9:00 PM NZST
Monday to Friday

Publishing & Marketing
Consultation Hours:

1:00 PM to 9:00 PM NZST
Monday to Friday

General Enquiries &
Customer Service:

24 hours a day
7 days a week


E-MAIL CONTACTS

 

General Queries

I have questions about Xlibris LLC.
info@xlibris.co.nz

Publishing Services

I am interested in your services.
Please send me a free publishing guide.
Request a Kit | publishtoday@xlibris.co.nz

Submission Enquiries

I have questions about submitting
materials for services already ordered.
submission@xlibris.co.nz

Published Authors

I am an Xlibris author.
How do I get my royalties?
royalties@xlibris.co.nz

Marketing Services

I’d like to know what marketing campaign
is right for my book.
marketing.consultants@xlibris.co.nz
marketingservices@xlibris.co.nz

Finance, Credit & Collection

I have questions about my billing statement
or
I have some payment concerns.
asipaymentcentral@authorsolutions.com

Book Distribution and Online Availability

What distribution channels will my book be
available?
channel@xlibris.co.nz

Book Orders

I want to place an order for a book.
orders@xlibris.co.nz

Book Printing

I have issues and concerns regarding my book.
printcopy@xlibris.co.nz

Author Webpage Enquiries

I have a question about My Xlibris.
I would like to change my Bookstore listing.
webpage@xlibris.co.nz

Customer Satisfaction

I have comments or feedback regarding your services.
customersatisfaction@xlibris.co.nz