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FAQ

FORMATS

 

Hardcover Books


What are the specifications for your hardback editions?


Xlibris produces library-quality hardback volumes. For Black & White published books, they are perfectly bound and come with a glossy dust jacket. We print hardbacks on the highest-quality paper stock and laminate the dust jacket for durability and shelf life. The book title and author's name are embossed onto the spine in a classic typeface and burnished in gold for a professional presentation*. The Full-Colour hardback volume also features perfect binding and an attractive case bound cover with high gloss lamination.

*Stamped text (golden emboss) will not be included if the page count of your book is 107 and below.

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Digital Formatting and Distribution

General E-book Questions


Do you offer e-books?


Xlibris is happy to announce the reintroduction of electronic format for books published under the Black & White publishing service packages. With the advent of great new reader technology like the Amazon Kindle and iPhone, e-books have made a strong comeback and look to be the future of publishing.

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What is an e-book?


An e-book, or electronic book, is a digital format or a soft copy of a printed book. It makes a traditional book readable through various electronic devices like computers, portable readers, PDAs, mobile gadgets, phones and more with the help of various e-book reading software.

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How long does it take to produce an e-book?


There is no set turnaround time for e-book conversion and production. We work on a first-come, first-served basis. Rest assured, however, that we are committed to helping all our authors get their e-books out there in a timely manner so they can tap into the continuously growing market of e-book readers as quickly as possible.

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When is my e-book submitted for listing to your network of retailers or channels?


There is no set turnaround time for e-book channel submission or distribution. We work on a first-come, first-served basis. Rest assured, however, that we are committed to helping all our authors get their e-books to all the relevant retailers in a timely manner so they can tap into the continuously growing market of e-book readers as quickly as possible.

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What channels will the e-books be sold on?


We do not provide a set list of channels as we work with multiple partners and each partner maintains a very dynamic list within its network. While we submit your e-book to as many channels possible, please understand that each channel or retailer reserves the right to refuse listing. Among our list of vendors are Amazon, Barnes & Noble, Rakuten Kobo Inc., and Google Play Books. There is no guarantee though that your e-book will appear on each of these sites. To see where your e-book is being sold, please use a search engine to see which vendors are carrying your e-book.

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Can I request which distributors I want for my e-book?


No. Xlibris e-books will be distributed to as many vendors as possible within our network, including future partnerships that we and our partners acquire. It is then at the vendors’ discretion whether or not they list the e-book titles we submit to them.

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What are the advantages of e-book availability?


Electronic book publishing is fast becoming the "now" in the industry, and with the launch of the Amazon Kindle and other e-readers, it opens up a whole new universe of readers to you as an author. By upgrading, your black and white title gains automatic distribution to the following digital devices and eRetailers:

  • Amazon Kindle
  • BN.com/the nook
  • Google Play Books

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Will I have a separate ISBN for my e-book?


Yes, your e-book will have a separate ISBN.

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Is there a charge for the ISBN?


No. It comes with the publishing package or the e-book Opt-In Initiative.

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Does the book format change for the e-book?


Yes, the format for the e-book will change subject to technical limitations. Its version is not the same as the printed version. Therefore, differences in appearance are to be expected. For example, not all font types are supported by all e-book readers. Our team of able developers will take the liberty of picking font types that will work for most readers in the market.

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Does book format change in the actual file?


No, all changes, if any at all, will only be done on the e-book file and not on the original and actual file.

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Does the e-book have a password?


No, the e-book does not require a password.

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Will the e-book be readable on iPads, iPhones, and Blackberry phones?


Yes, Xlibris e-books are supported by, and are compatible with, most e-book readers across all platforms. This includes, but is not limited to, iPad, iPhone, BlackBerry, Amazon Kindle, and BN Nook.

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What if my book undergoes postpublication corrections? Will the e-book file be updated as well?


Unfortunately, we are not able to entertain postpublication corrections/resubmission updates at this time due to the large volume of work to be processed.

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Will my work be digitally protected?


Your digital work or e-book is protected by the same laws that protect your printed book. As for DRM or Digital Rights Management, our vendors exercise their individual prerogatives to further protect your e-book.

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What is the royalty percentage for e-books?


The author receives 50% of the digital net payments received from sales of the e-book. Royalties will not be paid on copies provided free of charge or sold to the author. You will always receive 50% of the digital net sale when sold. (Therefore, if sold on Xlibris.com at $3.99, you will receive $2.00. If sold in the retail channel at $3.99, the channel discount [varies by partner] will be deducted from the sales price, and you will receive 50% of what is left.)

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What is the pricing for the e-book? Can I control how much to charge?


All e-books have a default price of $3.99. For the e-book Opt-In Initiative, no price change will be allowed.

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Where can I check my e-book royalties?


There is no set turnaround time for e-book channel submission or distribution. We work on a first-come, first-served basis. Rest assured, however, that we are committed to helping all our authors get their e-books to all the relevant retailers in a timely manner so they can tap into the continuously growing market of e-book readers as quickly as possible.

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E-book Opt-In Initiative


Why are we offering the e-book Opt-In Initiative?


Xlibris recognises that e-publishing is an important market for ourselves, and our authors, to branch into. For this reason, we have decided to offer free e-book conversion to help our authors reach as many potential readers as possible. This initiative may change in the future, but at this time, we would like to facilitate the entrance of as many of our Black and White titles as possible into the e-book market.

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Who received the e-book Opt-In Initiative invitation?


All authors who have purchased publishing packages that do not have e-book availability have been sent an e-mail. The e-mail serves an Opt-In invitation to the digital conversion project.

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What is needed to convert my book to an e-book?


We require the signed agreement form authorizing Xlibris to convert and distribute your title(s) to as many e-book distribution partners as possible. The signed agreement form must be sent back to us through one of the following methods:

E-mail: ebookservice@authorsolutions.com  

Registered Mail:
Suite 1A, Level 2
802 Pacific Highway
Gordon NSW
2072

Fax: (09) 353-1455  

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If I have questions regarding the e-book Opt-In Initiative, who do I contact?


The Opt-in e-books Customer Service Team entertains questions regarding e-book conversion and status update requests. Our e-book Customer Service Team is available from Monday to Friday, 11:00 a.m. to 8:00 p.m. GMT+12. You can e-mail ebookservice@authorsolutions.com. Due to the high volume of messages that we receive, please bear with us if you experience a delay in our response.

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What type of issues does the Opt-In e-books Customer Service Team entertain?


The Opt-in e-books Customer Service Team entertains questions regarding e-book conversion and status update requests.

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I am an author interested in converting my book into an e-book, but I did not receive the e-book Opt-In Initiative e-mail invitation. What should I do?


Contact the Opt-In e-books Customer Service Team on 0800 443 678 (or +44 20 3014 4095 if calling from outside New Zealand). Note that to take advantage of the e-book availability offer, your book must have been published under a package that did not have such availability. If you have not ordered a publishing package yet, kindly contact your Publishing Consultant or call the Xlibris Customer Support Hotline. A Customer Support Representative (CSR) will be happy to assist you.

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What are the costs involved in opting in?


Xlibris offers conversion and distribution to authors who received the e-book Opt-In Initiative e-mail invitation at absolutely no extra cost.

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Why did I have to pay for this service in the past?


Xlibris continues to grow and strives to further enhance its host of services. In the process, we have changed our policies, so instead of charging for the conversion to and distribution of e-books, we are now offering this at no extra cost. This is only offered for a limited time.

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Format, Trim Size, and Paper-Type Options (PDF)


What kind of book formats do you provide?


Xlibris is able to publish your book and make it available in e-Book, paperback, hardback or bespoke leather bound formats. We can print books with both black & white and full-colour interiors.

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What trim sizes do you provide?


You can choose between 6" x 9" for black & white published books, or 8.5" x 11" or 8.5" x 8.5" for full-colour books. For the bespoke leather book, you have the option of a magnum size of 7" x 10.5".

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What kind of paper do you use for printing books?


Only the best. For our Black & White published books, we use a 50 lb. acid-free cream coloured stock. While for full-colour books, we use high-quality, 70 or 80 lb. vibrant colour interior on rich, durable stock, depending on the printer.

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